TERMS & cONDITIONS

Hastings Fire Brigade Social Bach – Guest Booking Terms
By booking and staying at the Hastings Fire Brigade Social Bach, you agree to the following terms and conditions.

1. Booking and Payment

  • A $30 non-refundable deposit is required to secure your booking. Your dates are not confirmed until this has been received.

  • Full payment is due 14 days prior to your arrival.

  • If full payment is not received by the due date, your booking may be cancelled and offered to others.

2. Cancellations and Refunds

  • The $30 deposit is non-refundable in all cases.

  • Cancellations made:

    • 21 days or more before arrival: 100% refund (minus deposit)

    • 14–20 days before arrival: 50% refund (minus deposit)

    • 13 days or fewer before arrival: no refund

  • No refunds for early departures or no-shows.

3. Check-In / Check-Out

  • Check-in: From 12:00 PM

  • Check-out: By 11:00 AM

  • Late departures may result in extra charges or impact the next guest’s stay.

4. Occupancy and Use

  • The bach is for use by guests approved at the time of booking.

  • The maximum number of guests must not be exceeded.

  • Pets and animals are not permitted in the accommodation.

  • Guests must not light fires anywhere on the bach section.

  • The barbecue must not be used on the deck and requires you to bring your own gas bottle.

  • Please respect neighbouring properties and accessways.

5. Cleaning and Guest Responsibilities

  • Guests are required to clean the bach thoroughly before departure. A checklist is provided to guide this.

  • All rubbish, food, and personal items must be removed.

  • Please do not leave behind shells, driftwood, rocks, or firewood—return them to the beach or take them home.

  • Cleaning products are provided. If you finish anything, leave the empty container under the sink and notify the Bach Custodian.

6. Damage and Loss

  • Guests are liable for the cost of any damage or loss caused during their stay.

  • Lost keys will incur a $200 fee to cover full lock replacement.

  • All damage or breakages must be reported to the Bach Custodian immediately.

7. Failure to Vacate

  • Guests who fail to vacate the bach on time may be liable for the cost of alternative accommodation for incoming guests.

  • Incoming guests are encouraged to inspect the property on arrival and report any issues immediately.

8. Privacy and Courtesy

  • Please be respectful of other guests and neighbours at all times.

  • This is a smoke-free bach—if you smoke, do so outside and dispose of cigarette butts responsibly.

9. Agreement

By confirming your booking and submitting payment, you acknowledge that you have read, understood, and agree to abide by these Terms & Conditions.